Resolved: Delayed background processing on Soda Cloud EU
Minor incident
Cloud
Cloud - EU
2025-12-15 22:30 CET
· 9 hours, 50 minutes
Updates
Issue
December 16, 2025 · 09:22 CET
Background processing on Soda Cloud EU was impaired between approximately 21:30 UTC on December 15 and 07:20 UTC on December 16.
Impact: Scan result processing was delayed during this window. The Soda Cloud application remained accessible throughout.
Resolution: Our team identified and resolved the issue. All systems are now operating normally and the message backlog has been cleared.
Next steps: We are conducting a root cause analysis to prevent similar issues in the future.
We apologize for any inconvenience. If you have questions, please contact our support team.
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