Reduced availability on Cloud US
Major incident
Cloud
Cloud - US
2024-12-20 02:00 CET
· 15 hours, 9 minutes
Updates
Resolved
December 20, 2024 · 17:09 CET
All services are back online and being monitored as normal operations are being resumed.
Update
December 20, 2024 · 16:20 CET
Patches have been applied and Cloud US is stable again. We’re slowly re-enabling the Soda Hosted Agent service on Cloud US as well, while monitoring it closely.
Investigating
December 20, 2024 · 11:33 CET
We have found the root cause of the problem and are working on restoring our systems.
Investigating
December 20, 2024 · 09:35 CET
Reduced availabiltiy has been reported for our Cloud US instance, impacting also to Soda Hosted Agent. We’re currently investigating the root cause.
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